The Turning Point

Now go; I will help you speak and teach you what to say. Exodus 4:12

An anxious heart weighs a man down, but a kind word cheers him up. Proverbs 12:25

The Sovereign Lord has given me an instructed tongue, to know the word that sustains the weary.  He wakens me morning by morning. Isaiah 50:4

It was nearing 6 p.m. as Sarah returned to her office.  She knew Adam would already be gone for the day.

It had been an exhausting week of long meetings with clients, evening functions, interviews with applicants for the new account coordinator position and irritating requests and calls of all sorts.

She was beat.  Weeks like this made her question why she ever quit her job at one of the largest and most reputable marketing agencies around to strike out on her own.

But she knew the answer as she sunk into the cushioned, leather sofa she spent more time admiring during the day than actually utilizing.

Coffee in hand, she gazed slowly around the room, taking in the detail that was lost in the chaos of her average day.  The unevenness of the light, gray paint where it met the ceiling; the array of plants by the window; the picture of her team at last year’s Christmas party.  This was her’s.  She had created it.

Taking a sip, she rose from the couch, remembering she had a few emails awaiting reply and headed to her desk.  Lowering into her seat, she reached for her glasses and noticed a note next to them.

“That’s weird, “ she said aloud as she picked it up.

Just wanted to say thanks for hiring me. You’re a great boss and a better person.  See you tomorrow.

“That Adam,” she said.  She could feel a knot forming in her throat.  Her eyes watered.

She leaned back in her chair and removed her glasses, wiping her eyes with her hand.  She felt terrible about the way she’d treated him and others on the team lately.  Everything she’d said and did during the last month was rolling through her mind.  She read Adam’s note again, opened the top desk drawer, removed a tack and hung it on a small cork board.

She promised herself she’d never treat Adam or any member of her team badly again.


The Bible instructs us to use our voices to lift others up.  In Exodus, God tells us he will teach us what to say, and later follows through by teaching us about the power of a kind word.  With that in mind, here are questions to ponder and comment on below.

Do you use kind words to strengthen your team?

Share a moment you were involved in or witnessed where a kind word made all the difference.


6 thoughts on “The Turning Point

  1. One of the hardest things I’ve had to learn as a leader is that words matter. Taking the time to send thank you notes and thank you texts to leaders has gone a lot further in building our team than any meeting I’ve held.

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